FAQ

Q

Can I use high-value notes (10,000-yen/5,000-yen notes) at the payment machine?

A

The machine does not accept notes higher than 2,000 yen. The staff member stationed in the First Parking Lot Administration Office can change money. There is no staff member at the Second Parking Lot, so please prepare small denominations in advance.

Q

Can I use 500-yen coins?

A

Yes, you can.

Q

How can I pay?

A

Cash only please. Payment machines are located at the exits of the First and Second Parking Lots, in the Second Parking Lot and at the main and west gates of the zoo.

Q

Can I park a motorcycle or bicycle in the parking lot?

A

Motorcycles can be parked. For bicycles, use one of the free spaces for bicycles.

Q

What should I do if the parking lot is full?

A

Please follow instructions from the staff and wait in line. Alternatively, consider coming by public transportation.

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